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Litigation Document Security by OnDemand®

As an integral part of our success, we take the hosting and storing of your data very seriously. As a result we have spent countless numbers of dollars researching and developing a solution that sets precedence in the litigation support industry.

The components that makeup our enterprise class solution:

• Tier 4 Data Center Hosting Facility - CyrusOne provides state-of-the art security and fail-safe provisions
• Data Center Hardware - Offering uncompromising performance and an enterprise class firewall
• Infrastructure - Dual bandwidth and power with no single point of failure

OnDemand® Security Overview:

Software

• ASP Application running on IIS 7.0
• MS SQL Server 2008 back end
• Custom ActiveX viewer that handles printing and display (IE 4.0 or higher)
• 3 tier data architecture
• SSL Certificate for private communications
• Integrated security
• Fully Standalone user accounts
• User based rights
  - Edit public data
  - Edit private data
  - Create global fields
  - Download
  - Print
• User restrictions (filtering) to the record level
• Idle usage timeouts
• Metered action (audit trails)
  - Record login / log outs
  - Documents viewed
  - Documents printed
  - Documents downloaded
  - Projects accessed
• Assign manager rights to users on a project level

Hardware

• 100 megabit Internet connection
• Raid 1 (mirrored) data storage (Raid 1 + 0 available on request)

Data

• Stored on a MS SQL 2008 server
• Incremental daily backups
• Full backup once weekly
• One month full backups at any one time

Tier 4 Data Center Hosting Facility

Security

• TIA Tier IV Certified
• Leed Certified
• Perimeter Fencing
• 24 x 7 Security Guards Onsite
• Monitoring 24 x 7
• Cameras in Data Halls
• Perimeter Cameras
• Caged Area with Biometric and Coupled Card Access
• Revolving Entrance Doors and Man Traps
• Hurricane Shutters

Power

• 2N Architecture
• Multiple UPS and PDUs
• 12 Generators
• Multiple Fuel Tanks
• Closed Loop Water System
• Redundant CRAC Units

Bandwidth

• Metro Building Fiber: AboveNet, Airband, Alpheus, AT&T,
  Comcast, Phonoscopre, TW Telecom, Verizon, Yipes
• Redundant Dark Fiber, Gig-E Wireless, WAN Backbone
• Tripled Home Internet
• Technical Staff On-Site 24 x 7, 365

Application Management

• Database applications
• Web applications
• URL Management
• Operating systems
• Servers
• Firewalls
• Load Balancing
• Switches
• Reporting
• Key device health
• Service Desk
• Server analysis
• Web traffic analysis

Backup

• Performed daily
• Off-site storage
• Independent backup network

Administration

• Remote hands
• Database administration
• Application administration
• Network administration